CPQ Made Simple: Next-generation Configure, Price, and Quote Apps

CPQ Made Simple: Next-generation Configure, Price, and Quote Apps

CPQ Made Simple: Next-generation Configure, Price, and Quote Apps

CPQ (Configure, Price, Quote) software helps reps quickly generate accurate, professional sales quotes. While some CPQ apps offer a thousand points of functionality, we'll help you focus on the features that really matter. Join us to learn what questions to ask and how to assess the real implementation costs.

By Vocalcom

The Call Center Agents' Role in Handling Customer Complaints

The call center agent is a company’s first line of defense when it comes to solving customers’ problems. As such, they often bear the brunt of a customer’s frustration, despite the fact that they didn’t personally cause the problem. It’s their responsibility to do everything in their power to ensure that the customer is completely satisfied. The right call center software...
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