CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

In this short video, Tony discusses several improvements to the configuration of the Microsoft Dynamics CRM for outlook add-in. We will also explore the new authentication capabilities introduced with Oauth, upgrade path and discontinued support.   For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

The Power of Live Chat for Online Customer Service

In this modern age of quick, convenient, on-the-go communication, customer service is constantly adapting to new consumer needs. With the steady rise in smartphone use and growing sophistication of omnichannel business practices, live chat is proving to be a winning channel in the domain of customer service. Also known as webchat, live chat may be implemented as text, audio, or...
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