CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

CRM for Outlook Configuration in Microsoft Dynamics CRM 2015

In this short video, Tony discusses several improvements to the configuration of the Microsoft Dynamics CRM for outlook add-in. We will also explore the new authentication capabilities introduced with Oauth, upgrade path and discontinued support.   For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

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As customers’ shopping habits continue to change, corporations similarly must continually re-imagine how to best handle customer service. Gone are the days where there are set business hours for shopping and interactions with customers only took place in certain contexts. While physical customer service locations are still an important part of the customer service experience, various call center solutions are...
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