Cupenya's Powerful Analytics Solution

Cupenya's Powerful Analytics Solution

Cupenya's Powerful Analytics Solution

SAP Startup Focus startup Cupenya is committed to developing software that is exclusively designed to be used by business people. The company is founded on the belief that powerful analytics can be optimally applied only when they are put in hand of those members of an organization, who are aware of the business context behind the numbers.

By Vocalcom

Why Your Call Center Software Needs Video Conferencing

Video conferencing is normally associated with entertainment and benefits that align more with personal, rather than professional, use. However, when implemented as a form of call center software, brands can see how this technology can easily be used to help increase customer engagement and provide the positive and valuable service they strive to deliver. How so? Customer service involves a...
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