Cupenya's Powerful Analytics Solution

Cupenya's Powerful Analytics Solution

Cupenya's Powerful Analytics Solution

SAP Startup Focus startup Cupenya is committed to developing software that is exclusively designed to be used by business people. The company is founded on the belief that powerful analytics can be optimally applied only when they are put in hand of those members of an organization, who are aware of the business context behind the numbers.

By Vocalcom

Winning Over Customers with Proactive Customer Service

Traditionally, customer service has often been viewed as a reactive means of handling customer concerns. While contact centers play a pivotal role in managing this critical aspect of business, taking the extra step toward pleasing customers before an issue arises-or just for the sake of pleasing them-can be key to winning them over. Here are five ways to deliver excellent...
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