Customer Contact Expo 2014

Customer Contact Expo 2014

Customer Contact Expo 2014

Watch the video to get all the highlights from Customer Contact Expo 2014. Click here for more information on Customer Contact Expo: http://live.callcentre.co.uk/expo

By Vocalcom

The Benefits of a Native Predictive Dialer in Salesforce

When it comes to new technology, one of the more pressing issues can be finding a way to integrate new elements and components into your existing systems. With a native predictive dialer, such as that offered by Salesforce, the world’s largest CRM solutions provider, contact centers are able to experience the benefits of predictive dialing seamlessly and with no fuss....
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