Customer Contact Expo 2014

Customer Contact Expo 2014

Customer Contact Expo 2014

Watch the video to get all the highlights from Customer Contact Expo 2014. Click here for more information on Customer Contact Expo: http://live.callcentre.co.uk/expo

By Vocalcom

How Can I Convert Social Media Followers into Customers?

Everyone wants to be popular. It can make a contact center social media manager blush to see how their fantastic Facebook posts and tweets are garnering the attention of customers and admirers throughout the social media stratosphere. But, instead of refreshing your e-mail every five minutes to see if your account has been Twitter verified, it’s important not to lose...
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