Customer Engagement OnAvaya⢠Powered by Google Cloud Platform

Customer Engagement OnAvaya⢠Powered by Google Cloud Platform

Customer Engagement OnAvaya⢠Powered by Google Cloud Platform

Joe Manuele, Avaya's Senior VP and General Manager of Global Cloud Services, talks about the many business benefits, including simplicity, security and scalability, of Customer Engagement OnAvaya™ Powered by Google Cloud Platform. http://www.avaya.com/usa/solution/customer-engagement-onavaya/

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Social Media Influences Lead Generation by 21 Percent

As we all should be well aware of, effective customer service is no longer limited to phone calls. When it comes to using call center solutions that will not just be effective but profitable, companies should take a good hard look at the role that social media is playing in terms of customer service and call center applications. For example,...
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