Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

This short video provides an example of what’s possible with the latest Avaya Customer Experience Management solutions.

By Vocalcom

5 Essential Channels for Conversational Commerce

Conversational commerce is rapidly changing the way businesses engage with customers. Messaging apps, chat interfaces, and SMS continue to dominate as daily communication channels, paving the way for brands to find new and meaningful ways to deliver great service and drive brand growth. However, with all the different terms used these days to define this new revolution in customer experience,...
View Full Article