Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

In Sales, account managers are often told to “know your customers' business better than they do.” This is an edge that brokers on Wall Street get everyday — critical news, financial data and viability, leadership changes, competitive landscape, and more. Andy MacMillan, SVP and GM of Data.com, and a special guest discuss how the CRM landscape is changing to transform how your sales teams build out deal strategies, engage with customers, and know your customers like never before.

By Vocalcom

Three Unique Strategies for Securing Customer Loyalty

One of a company’s most lucrative – and, at times, overlooked – assets is its customers. This is especially true in the contact center industry, where it’s essential to prioritize call center solutions that seek to better address and engage with customer needs and interests. In light of this, Couch & Associates Inc. recently released an infographic demonstrating the significant...
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