Customer Spotlight - C3G

Customer Spotlight - C3G

Customer Spotlight - C3G

Managing partners, Patricia Petersen and Robert Ruhl, from C3G discuss their experiences with eGain.

By Vocalcom

Digital Convenience and Hospitality Can In Fact Co-Exist

One criticism of the Internet and – more generally – the hyper-connected digital world is that it’s impersonal, anonymous and, oftentimes, lacks in customer service. While visiting mom and pop businesses is great for the local economy, one reason often cited for sticking with an analog shopping experience is because of the stellar service received. We are now finding, though,...
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