Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Hear from Mr. Lameter, the CIO of Kaeser Kompressoren, one of the world’s largest suppliers of air systems, how SAP HANA enables Kaeser to offer a world-class customer service with an innovative, custom Predictive Maintenance solution to monitor compressed air stations in real-time as well as to simplify its IT landscape by migrating their SAP Business Suite to the SAP HANA platform.

By Vocalcom

Top 5 Benefits of a Predictive Dialer for the Contact Center

Given the intense rhythm of a contact center, agent efficiency is always essential. When it comes to both customer service and sales, losing time can indeed be costly. However, with a predictive dialing solution , contact centers are empowered, through automated technology, to place calls at optimized times while automatically filtering out obstacles such as answering and fax machines, busy signals,...
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