Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Hear from Mr. Lameter, the CIO of Kaeser Kompressoren, one of the world’s largest suppliers of air systems, how SAP HANA enables Kaeser to offer a world-class customer service with an innovative, custom Predictive Maintenance solution to monitor compressed air stations in real-time as well as to simplify its IT landscape by migrating their SAP Business Suite to the SAP HANA platform.

By Vocalcom

5 Tips for Great Customer Communication

Building strong relationships with your customers begins with great communication. Whether customers contact your brand for a service issue or sales assistance, your agents should always take an approach that makes customers feel confident and appreciated. Here are five communication tips that will delight your customers and win their trust for the long-term. Humanize each interaction Every exchange should begin...
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