Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Graydon Drives Targeted Engagement Marketing and Transforms Sales Effectiveness with Marketo

By Vocalcom

Stellar Customer Service Needs to Include Mobile Customers

Today, call center managers can’t help but notice how customers are becoming increasingly self-sufficient. In fact, they are 50 percent more so this year than last, thanks to mobile devices and apps that empower customers to manage accounts and make anytime, anywhere decisions. However, that need to immediately handle business on-the-go is stirring demand for service excellence, particularly among self-serve...
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