Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Customer Testimonial: Stijn Heijthuijsen, Graydon Holdings N.V.

Graydon Drives Targeted Engagement Marketing and Transforms Sales Effectiveness with Marketo

By Vocalcom

Handling the Evolving Customer Service Lifecycle

As we all know, there are multiple stages of delivering customer service and satisfaction. For anyone in the call center industry utilizing a virtual solution, it’s imperative for employees to understand the unique phases associated with the customer service lifestyle to provide the best service possible. These stages include: ·         Awareness: When a customer becomes aware of a need or...
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