Customer Viewpoints: Peter Coffee with Connecting Companies

Customer Viewpoints: Peter Coffee with Connecting Companies

Customer Viewpoints: Peter Coffee with Connecting Companies

Join Peter Coffee, VP of Strategic Research, Salesforce for a conversation with Jeff Potter, CEO, SurfAir.

By Vocalcom

Customer Satisfaction Insights Shared from Salesforce.com

When it comes to customer satisfaction, companies shouldn’t depend on one method alone to provide clients with the dependable service they need. Unsurprisingly, content customers are not only more likely to continue paying visits to a company that provides them with a positive experience, but they’re also more likely to rate good customer service as an important factor when doing...
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