Customizing Your Business for Success

Customizing Your Business for Success

Customizing Your Business for Success

Join us on our LIVE customer panel where we invite visionary leaders from two world-leading organizations to share how they've been able to disrupt their industries through technology and innovation. Learn how Philips is delivering the future of healthcare by connecting doctors and patients from anywhere and discover how Verizon is connecting the world through connected devices like streetlights and safety apparel that are transforming transportation, energy, and public safety. Staying “current” is no longer good enough, these companies are delivering the products, service and world of the future!

By Vocalcom

The Power of Website Support for Your Call Center Strategy

When it comes to a call center strategy, the need to seamlessly handle incoming phone, e-mail and social media inquiries should be top of mind for managers and agents alike. One element that often falls by the wayside, though, is online support delivered via a company’s website. So many call center interactions start with a customer perusing a company’s website...
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