Customizing Your Business for Success

Customizing Your Business for Success

Customizing Your Business for Success

Join us on our LIVE customer panel where we invite visionary leaders from two world-leading organizations to share how they've been able to disrupt their industries through technology and innovation. Learn how Philips is delivering the future of healthcare by connecting doctors and patients from anywhere and discover how Verizon is connecting the world through connected devices like streetlights and safety apparel that are transforming transportation, energy, and public safety. Staying “current” is no longer good enough, these companies are delivering the products, service and world of the future!

By Vocalcom

4 Ways to Supercharge Contact Centers with Gamification

Employee motivation plays a large role in creating customer satisfaction. In contact centers, agents play an important role in delivering a quality customer experience and therefore need tools at their disposal for staying motivated and delivering their best. With the rising trend of gamification, agents can benefit from just that. Gamification is the practice of applying game thinking and activities...
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