CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

By Vocalcom

The Power of Social Call Center Software this Holiday Season

Service centers have been thrown into a frenzy with the 2013 holiday season being one of the shortest experienced in years. Customers are looking for easier ways to buy gifts and inquire about the products that they have their sights set on; they’re looking toward new channels of communication to simplify previously laborious or potentially lengthier processes. As a result,...
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