CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

By Vocalcom

Let Your Employees Relax in a Virtual Call Center

While every call center agent strives to be as helpful as possible when addressing customer issues, there can be a certain amount of stress that comes along with life in the traditional call center. The stresses of a daily commute and interoffice politics, for example, have been shown to make life difficult in the call center. In general, ‘job pressure’...
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