CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

By Vocalcom

Have You Attained the 'Final Phase' of the Customer Relationship?

There’s a difference between customers with childlike inhibitions – ones who may know what they want but are unsure of how to go about getting it – and customers who are unsure of what they’re looking for altogether. At this point, your customers may be in that awkward “teenage” phase (you know, a time of uncertainty and confusion yet simultaneously...
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