CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

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Debunking a Telemarketing Tall Tale

When assessing whether telemarketing is right for your business, it is critical to separate fact from fiction. Unfortunately, there is enough fiction floating around to fill a novel. Though we can’t dispel every falsehood out there, we would like to clear up one of the most common misconceptions about effective telemarketing practices. So listen up! Myth: Always Be Closing How...
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