Data.com Keynote Breakthrough Selling: The Future of Customer Data in the Cloud

Data.com Keynote Breakthrough Selling: The Future of Customer Data in the Cloud

Data.com Keynote Breakthrough Selling: The Future of Customer Data in the Cloud

Knowing your customer requires data beyond your four walls. Join Andy MacMillan, Data.com SVP & GM, and leading industry executives to learn the new best practices for customer data and intelligence in the world's #1 sales app. Understand how Data.com can help you build a better cloud data strategy, letting you focus on selling faster and getting better insights for your business.

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7 Tips for Improving Service Quality Management

When brands seek to refine their customer engagement strategy, a critical aspect is ensuring that contact center customer service operations are running smoothly. To achieve this, it is necessary to assess not only individual agent performance but also the quality management practices in place. Here are seven tips for improving service quality management in the contact center. Encourage agent feedback....
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