Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

By Vocalcom

Businesses Stand to Benefit from Maintaining Domestic Call Centers

It’s no secret that some companies outsource their call center services overseas. Unfortunately, for those companies, that move may result in deteriorated customer service. We’ve all been there before; frustrated by a product that’s not working, we call customer support and are finally connected with an employee who we can tell learned English as a second language. That voice sounds...
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