David Hornik, venture capitalist, August Capital Source

David Hornik, venture capitalist, August Capital Source

David Hornik, venture capitalist, August Capital Source

A veteran venture capitalist, Hornik invests broadly in IT companies, focusing on enterprise application and infrastructure software as well as consumer-facing software and services.

By Vocalcom

Four Must-Have Features for Strengthening Web-Based Customer Service

The online realm is a great tool with which to offer customers and clients a singular destination for their questions. However, simple Web presence isn’t enough for customers or clients —they also want support when navigating the website. In fact, a 2013 survey conducted by LivePerson Connecting with Customers showed that 83 percent of those surveyed had the need for online...
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