David Rosen Chairman's Welcome and introduction

David Rosen   Chairman's Welcome and introduction

David Rosen Chairman's Welcome and introduction

Chairman’s welcome and opening remarks- Joep Hutschemakers, Head of eCommerce and Media, eBay Netherlands Customer Festival 2014

By Vocalcom

New Study Shows the Dominance of Social Service Over E-mail

As an enterprise’s online footprint grows larger and more encompassing, so do the ways in which customers interact with them. Whereas in the past, telephone and e-mail were the primary forms of communication with companies, today, social media services have taken hold as an invaluable way for company-client relationships to blossom. And, with this explosion of social media interaction, response...
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