David Rosen Testimonial

David Rosen Testimonial

David Rosen Testimonial

David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO Netherlands Customer Festival 2014

By Vocalcom

Pulling Back the Curtain on Today's Top Predictive Dialer Myths

We all like debunking myths – like humans only use 10 percent of their brains (when we use much more) or that eating right before you swim is dangerous (when in actuality, it’s completely fine). When it comes to contact center solutions, the predictive dialer – technology that increases call productivity in the outbound sales process – has gotten some...
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