David Rosen

David Rosen

David Rosen

David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO What is the future for loyalty and marketing in the Netherlands? How can we create a greater experience in the customer journey? What is the most important factor when engaging with consumers in the Netherlands? Netherlands Customer Festival 2014

By Vocalcom

More Cloud Computing Projections for 2014

The New Year is right around the corner, and as result, the Internet is buzzing with top projections, forecasts and expectations for a number of hot technologies that impact the state of the contact center. One such technology is cloud computing. Let’s take a look at a consolidated roundup of the top predictions for the cloud space – and as...
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