Day 3 Highlights | SU Summit Spain

Day 3 Highlights | SU Summit Spain

Day 3 Highlights | SU Summit Spain

We talked about Entrepreneurship and Customer Experiences with Laila Pawlak, Technology Horizons for Solving Humanity's Grand Challenges with Nick Haan, Talent in a Hypergrowth Digital Era with Nacho de Pinedo, Disruptive Innovation and Global Impact with David Roberts, Exponential Disruption of Jobs with Kathryn Myronuk, Exponential Organizations with Salim Ismail. Learn more about SU Summits: singularityu.org/global/summits/

By Vocalcom

Part 1 - Top Areas of Improvement for Call Center Intraday Management

Intraday management is arguably one of the top priorities of a call center’s operations. Managing and maintaining the day-to-day operations of a facility is undoubtedly crucial; however, it’s not as easy as it seems. The process can bring along some unique challenges, evidenced by the fact that call center managers recently agreed on four challenging areas in a recent study....
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