Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria took the ALS Ice Bucket Challenge to raise awareness of ALS.

By Vocalcom

Facebook Chat Bots: The Future of Self-Service?

Facebook is determined to take customer service to the next level. The company recently revealed its Businesses for Messenger platform, highlighting the perks of its popular messaging app for customer engagement. Now, Facebook has announced it is granting businesses access to its API to further develop one feature of its Messenger platform: chat bots. What exactly are chat bots? Essentially,...
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