Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria takes the ALS ice bucket challenge

Dean Nitin Nohria took the ALS Ice Bucket Challenge to raise awareness of ALS.

By Vocalcom

Tips and Tricks of Today's Top Performing Customer Service Organizations

Customers comprise the heart of any thriving, growing business; if their needs aren’t properly being met, you can bet business performance is on the decline. In today’s day and age, customers empowered with tools like social media have increased expectations and hold a lot more influence over a company’s success. This change in dynamic is why many executives have focused...
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