Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service  â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

With Salesforce1, customer service is faster, smarter and more personalized than ever before. Connect your customers and products with the right experts lightning fast from any app on any device. Join the customer service revolution. Visit salesforce.com/service to learn more.

By Vocalcom

Maintaining a Call Center That Expects the Unexpected

What happens when your company’s website experiences such a drastic glitch that it could lose thousands of dollars in just minutes? Such an occurrence happened to the U.S.’s largest retailer Walmart, whose website – due to an internal error – was offering items at an almost 100 percent discount when compared to what they were originally priced at. For example,...
View Full Article