Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service  â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

With Salesforce1, customer service is faster, smarter and more personalized than ever before. Connect your customers and products with the right experts lightning fast from any app on any device. Join the customer service revolution. Visit salesforce.com/service to learn more.

By Vocalcom

It Doesn't Matter Whether the Customer is Always Right - the Customer is Always a Customer

As much as contact center agents can grow weary of difficult customer inquiries – the kind where the customer simply cannot be satisfied by the agent’s responses – customers are equally ambivalent when they reach out to a contact center agent. They’re hoping for the best and worried that they perhaps do not have the proper information that will allow...
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