Deloitte Digital at Dreamforce 2014

Deloitte Digital at Dreamforce 2014

Deloitte Digital at Dreamforce 2014

Deloitte is sponsoring Dreamforce '14 as Deloitte Digital for the first time. Learn about how these new capabilities are impacting clients, FullForce industry offerings and what attendees can expect to see at their Dreamforce booth.

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10 Steps to Customer Satisfaction with Live Chat

With the ever-increasing popularity of live chat as a channel for customer service and sales acceleration, brands are poised to deliver a great customer experience on this channel. Numerous studies have shown that live chat preference varies greatly with age—millennials tend to prefer it more than consumers over the age of 35—but studies have shown that over half of consumers...
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