Delta Airlines Customer Story at Microsoft Convergence 2015

Delta Airlines Customer Story at Microsoft Convergence 2015

Delta Airlines Customer Story at Microsoft Convergence 2015

In the "Re-Imagining the enterprise for a mobile first, cloud first world" session with Judson Althoff at Microsoft Convergence 2015, representatives from Delta Airlines shared how Microsoft technology has helped them be more productive and save money. Watch the highlights at http://youtu.be/5N1rc7ZW2bI and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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As the demand for quick yet personalized customer service grows, chat has become an ideal channel for effective communication. eConsultancy reports that 79% of customers prefer live chat for its immediacy, while Roos IT cites that 63% of customers claim they are more likely to return to a website that offers live chat over one that does not. With the...
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