Digital detectives: Protecting data, commerce and privacy in the age of cybercrime

Digital detectives: Protecting data, commerce and privacy in the age of cybercrime

Digital detectives: Protecting data, commerce and privacy in the age of cybercrime

Cybersecurity is no longer a subject just for IT. Today, the topic is top-of-mind in the boardroom. What’s at stake ranges from customer privacy to brand identity to executives’ reputations. People can lose money, businesses can lose customers, and companies can lose trade secrets, intellectual property, their competitive edge, and even their standing in the stock market. In the closing keynote session at Convergence 2015, David Finn, from Microsoft’s Digital Crimes Unit, shared how DCU is committed to identifying and disrupting cybercrime across the globe. Learn more at www.microsoft.com/convergence

By Vocalcom

Realizing the Impact of Employee Retention and Recognition

Any customer-savvy call center manager knows that his or her employees are not just numbers or statistics. Your staff – no matter how big or small – comprises the heart of your business. It’s one of your company’s most valuable assets (after all, the way you treat your employees is a future reflection of how they will treat your customers)....
View Full Article