Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Interview with Sue Oakes and Sarah Chilson from Dignity Caring Funerals about how it felt for them and their team to win the Best Overall for Email category at the Top 50 gala dinner earlier this year.

By Vocalcom

Measuring Employee Engagement in the Modern Contact Center

A key aspect of running a successful business involves maintaining and strengthening the resources that a company already possesses. Along with the prevention of churn, employee retention is just as, if not more, important. For call centers, improving employee retention means more than just saving paperwork – it means a more reliable infrastructure of engaged employees, as well as significant...
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