Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Interview with Sue Oakes and Sarah Chilson from Dignity Caring Funerals about how it felt for them and their team to win the Best Overall for Email category at the Top 50 gala dinner earlier this year.

By Vocalcom

6 Tips for Measuring Customer Satisfaction

These days, delivering great customer experiences is both more possible and challenging than before. Omnichannel customer engagement enables brands to connect with customers through more touchpoints than ever. However, the sheer number of channels can also be overwhelming to companies and customers alike, and many brands may find optimization of their omnichannel strategy an ongoing process requiring constant adjustments. For...
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