Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Interview with Sue Oakes and Sarah Chilson from Dignity Caring Funerals about how it felt for them and their team to win the Best Overall for Email category at the Top 50 gala dinner earlier this year.

By Vocalcom

UC & Collaboration Are Here to Stay

While the telephone will never be completely replaced (well, actually, never say never), unified communications (UC) and collaboration technology – including video and social tools, as well as instant messaging – are quickly becoming vital call center solutions that help agents know as much as possible about a caller before he or she is even on the line. “Successful multichannel...
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