Dinesh from Macadamian accepts the ALS Ice Bucket Challenge!

Dinesh from Macadamian accepts the ALS Ice Bucket Challenge!

Dinesh from Macadamian accepts the ALS Ice Bucket Challenge!

Join the cause and donate! http://www.alsa.org/fight-als/ice-bucket-challenge.html The ALS #icebucketchallenge has made its way to Macadamian! Thanks Peter van der Zouwe for the nomination. We nominate: - Fred Boulanger, CEO at Macadamian - Lorraine Chapman, Director of Healthcare User Experience at Macadamian - Jamie Schneiderman, CEO at ClearFit You have 24 hours!

By Vocalcom

At least 15 Percent of Customers Desire Online Assistance - Does Your Contact Center Give It to them?

There are many different options customers can take advantage of if they’re looking for that little extra service push. When it comes to finding the specific answers they’re looking for, there are more options than ever before for customers to use, regardless of where they’re located, such as in-store kiosks, automated responses and direct customer service applications on mobile devices....
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