Disrupting Education with SNHU

Disrupting Education with SNHU

Disrupting Education with SNHU

Honored as one of Fast Company’s “World’s Most Innovative Companies,” the College for America (CfA) at Southern New Hampshire University chose to build their business on the Salesforce1 Platform. CfA is a new competency-based college (no credits, courses, classes, or grades) that offers degrees based on what students can do with what they know. The low-cost of the program has challenged the team to automate, integrate, and create efficient workflows. Tune in to learn how CfA took on these challenges and used Salesforce to introduce new processes across the entire student lifecycle.

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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