Do Great Things

Do Great Things

Do Great Things

From powering computers on desks the world over to running subway systems, Windows has been a part of daily life. It empowers people everywhere to turn ideas into actions.

By Vocalcom

5 Reasons Humanized Customer Experiences Still Matter

In our digital age, many brands strive to enhance the customer experience through technology. Automated service, omnichannel strategy, and timesaving options like callbacks and IVR menus have all made modern customer service more efficient and appealing than it has been in the past. Yet, with all these advances, one might question what role humans play in these experiences, both today...
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