Don't miss the 2015 Microsoft Dynamics Technical Conference!

Don't miss the 2015 Microsoft Dynamics Technical Conference!

Don't miss the 2015 Microsoft Dynamics Technical Conference!

Hear from Jujhar Singh, General Manager of Program Management for Microsoft Dynamics CRM and related products about why you should be a part of Microsoft Dynamics Technical Conference on February 2-4, 2015. For more information, or to register for the event, visit - http://www.microsoft.com/en-us/dynamics/techconference/.

By Vocalcom

7 Reasons Social Customer Service is Essential for Every Brand

As social media continues to grow in popularity, the same can be said for social customer service. As fast-paced and often public channels for communication, it’s no wonder that customers embrace them to engage with brands when they need quick and direct answers to their questions. Indeed, the following statistics illustrate just how essential social customer service has become, and...
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