Do's & Don'ts of Email Marketing

Do's & Don'ts of Email Marketing

Do's & Don'ts of Email Marketing

Did you know that 20% of all legitimate emails never reach the inbox? Forrester predicts that in 2014, $144M will be spent on marketing emails that never get delivered. Sendgrid joined the Google Small Business Community (http://g.co/gsbc) to discuss best practices in email marketing.

By Vocalcom

What's on Your Customer's Call Center Wish List?

Any well-seasoned call center agent knows that it’s easy to think of customers in regards to the problems that they bring. It’s important to always remember that customers are people, too, and each one is unique—a fact that can lead to some of the more interesting and challenging aspects of the call center environment. Let’s take a look at a...
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