Do's & Don'ts of Email Marketing

Do's & Don'ts of Email Marketing

Do's & Don'ts of Email Marketing

Did you know that 20% of all legitimate emails never reach the inbox? Forrester predicts that in 2014, $144M will be spent on marketing emails that never get delivered. Sendgrid joined the Google Small Business Community (http://g.co/gsbc) to discuss best practices in email marketing.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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