Driving Customer & Partner Communities Success

Driving Customer & Partner Communities Success

Driving Customer & Partner Communities Success

In this session, you will learn how to leverage Community Cloud to drive customer and/or partner engagement and business growth. We will cover best practices for design and implementation which are key to communities success, plus top use cases.

By Vocalcom

6 Ways Conversational Commerce is Changing Mobile

Mobile use is on a steady rise, with an increasing number of people using smartphones for everything from web research to messaging apps on a daily basis. According to Wired, the number of smartphone users is expected to reach 5.9 billion in fewer than five years. While many brands have long integrated customer service into their mobile customer engagement through...
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