Driving Customer & Partner Communities Success

Driving Customer & Partner Communities Success

Driving Customer & Partner Communities Success

In this session, you will learn how to leverage Community Cloud to drive customer and/or partner engagement and business growth. We will cover best practices for design and implementation which are key to communities success, plus top use cases.

By Vocalcom

Top Threats Facing Your Contact Center

Incorporating stellar call center software is of the utmost importance for any flourishing business, regardless of its size. That’s because the right solutions are often your first line of defense in proactively preparing for threats against your contact center. As you sharpen the pencil and take out the calculator to figure out how to weave these solutions into your business...
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