Earth Day: Protecting the Black Rhino with Microsoft Surface

Earth Day: Protecting the Black Rhino with Microsoft Surface

Earth Day: Protecting the Black Rhino with Microsoft Surface

Fifty years ago there were over 100,000 Black Rhinos in Africa. Today, 96% of the population has been lost to illegal poaching. Microsoft and Drone Adventures are partnering to make a difference with the help of Microsoft Surface. Surface is used to fly drones that create 3D maps of the landscape without disturbing the black rhinos in their natural environment, so we can help keep them safe.

By Vocalcom

FCR, Multi-Channel and More: Does Your Call Center Software Keep Your Customers Happy?

It’s a relatively simple question: does your call center software keep your customer satisfied and happy? Call center software, at its best, should take what we know about customers’ wants and needs and convert that knowledge into practical applications that can help the organization run as efficiently as possible. Let’s take at some pertinent customer satisfaction statistics that are most...
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