Earth Hour 2014

Earth Hour 2014

Earth Hour 2014

Earth Hour is a global environmental movement organized by WWF. Every year, Teleperformance’s team gathers in support of the cause, joining the rest of the world in an initiative to save our planet. 2015 will be no different, and we count on each of you to share and make this video viral to show that together we can change climate change.

By Vocalcom

Optimizing Customer Service on Facebook

Contact centers that utilize social media channels to deliver customer service may think that all channels are alike. In reality, every social media site has its own characteristics which companies must consider to attain exceptional customer service. Facebook maintains great popularity as a social customer service channel. Unlike Twitter, which tends to be conversational and move fast with limited characters,...
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