Earth Hour 2014

Earth Hour 2014

Earth Hour 2014

Earth Hour is a global environmental movement organized by WWF. Every year, Teleperformance’s team gathers in support of the cause, joining the rest of the world in an initiative to save our planet. 2015 will be no different, and we count on each of you to share and make this video viral to show that together we can change climate change.

By Vocalcom

If There's a Problem, You Want Your Customers to Complain

Upon reading the title of this article, you may be tilting your head to the side and giving it a good scratch. “Why would I want my customers to complain at all?” you may be asking yourself. Well, this fact is simply inevitable. Along the customer service journey, your customers will eventually have something to say, and it probably won’t...
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