Earth Hour

Earth Hour

Earth Hour

Earth Hour is a global environmental movement organized by WWF. Every year, Teleperformance’s team gathers in support of the cause, joining the rest of the world in an initiative to save our planet. 2015 will be no different, and we count on each of you to share and make this video viral to show that together we can change climate change.

By Vocalcom

Getting Your Call Center Ready for the Holidays

Research shows that a great customer service experience can make or break a sale over the holidays. In fact, 50 percent of U.S. customers say that customer service gets worse during the holidays, while 73 percent are willing to pay more for a better experience, according to aggregated data from a recent CMS Wire infographic. Needless to say, the incentive...
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