eGain for Retail - Purple Nile (eGain World 2014)

eGain for Retail - Purple Nile (eGain World 2014)

eGain for Retail - Purple Nile (eGain World 2014)

Follow Kristy's entire journey with Purple Nile, and see how the retailer uses eGain to make her experience....Easy.

By Vocalcom

Pitch Perfect: The Art of Effective Telemarketing

Many businesses employ a wide range of strategies to prevent telemarketers from reaching decision-making executives. One of the most common obstacles used by gatekeepers—individuals such as assistants or switchboard operators who answer calls—is simply telling the agent that the decision-maker does not take sales calls. Without the proper tools and training, your call representatives may be tripped up by this...
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