eGain Minute - Knowledge Management Done Right

eGain Minute - Knowledge Management Done Right

eGain Minute - Knowledge Management Done Right

From eGain World 2015 in London. Ashu Roy (CEO, eGain) talks about the benefits of KM done right.

By Vocalcom

The Growth of Digital Customer Engagement is Undeniable

In case you haven’t heard, 2013 is the year of huge growth for digital customer engagement. In fact, some say that digital marketing has already experienced its greatest revelation this year. There are over 1 billion smartphone users on the planet today and new social media sites being developed faster than we change clothes – all opportunities to engage customers,...
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