EiR Jim Sharpe, former president of Extrusion Technology

EiR Jim Sharpe, former president of Extrusion Technology

EiR Jim Sharpe, former president of Extrusion Technology

Entrepreneur-in- Residence Jim Sharpe sought an entrepreneurial business to run and found Extrusion Technology, an aluminum extrusion fabricator, which he recently sold to RFE Investment Partners, a private equity firm.

By Vocalcom

The Science Behind Predictive Dialing

Contact centers and telemarketing firms worldwide are taking advantage of the benefits of predictive dialing, including hosted predictive dialers; however, like so many great forms of technology, the way that this technology actually functions can often remain a mystery. Let’s take a look at the science behind predictive dialing. It will certainly help contact centers and telemarketing firms better utilize...
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