EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

Entrepreneur-in-Residence Marla Malcolm Beck has built Bluemercury into a leading luxury cosmetics brand through an innovative clicks and bricks business model.

By Vocalcom

Top Tips for Securing a Successful Web-Based Contact Center

For call center managers and executives looking to stay ahead with the latest industry trends, implementing a Web-based contact center is only the first step. After that, it’s up to them to ensure the system effectively streamlines company workflow and tailors to their individual business goals. What can you do to ensure a successful contact center? Here are three tips...
View Full Article