EiR Rudina Seseri, partner, Fairhaven Capital

EiR Rudina Seseri, partner, Fairhaven Capital

EiR Rudina Seseri, partner, Fairhaven Capital

Entrepreneur-in-Residence Rudina Seseri is a venture capitalist who invests in startups and works with founder and executive teams.

By Vocalcom

Two Questions Every Social Contact Center Agent Should Be Able to Answer

Sure, powerful call center applications, solutions and software are vital to securing business continuity and sales…but have you considered how your call center agents are supporting this technology? Call center agents essentially make up the face of your operations. They need to be empowered with the knowledge and know-how to support your customers’ every last inquisitive whim. Your agents need...
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