EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

Entrepreneur-in-Residence Sam Clemens, a distant relation to Mark Twain, is a founder who specializes in product management and development for business-to-business software startups.

By Vocalcom

Best Practices for Social Media Customer Service

In today's age of social media, brands have more visibility than ever as companies may engage customers on numerous social networking sites. Social media provides excellent opportunities for marketing, building brand recognition, and boosting sales as consumers increasingly refer to these sites, and not just company websites, when seeking information or making purchases. However, what companies shouldn't ignore is the...
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