Embracing the Cloud for Growth at Wells Fargo

Embracing the Cloud for Growth at Wells Fargo

Embracing the Cloud for Growth at Wells Fargo

Wells Fargo and Accenture discuss how they worked together to develop and implement a cloud framework with Salesforce1, while addressing complex security issues such as a data protection, regulatory compliance, and data residency.

By Vocalcom

5 Ways Live Chat Accelerates Sales and Customer Satisfaction

Customer service and sales have taken on new forms in modern times with the rise of omnichannel business practices, and customer channel preferences are constantly shifting. Social media engagement may seem the dominant trend in customer service these days, but live chat continues to prove its significance as an on-demand channel. Econsultancy reported that live chat has the highest satisfaction...
View Full Article