Empowering your mobile workforce: Tony Prophet at Convergence 2015

Empowering your mobile workforce: Tony Prophet at Convergence 2015

Empowering your mobile workforce: Tony Prophet at Convergence 2015

In this general session at Convergence 2015, Tony Prophet, Microsoft CVP of Windows Marketing, discussed mobile workforce trends. Enterprise mobility means smart, connected devices with anywhere productivity, designed to work in harmony. Microsoft's enterprise-grade cloud solutions deliver productivity and security across all of your devices, regardless of operating system. Employees earn the greatest choice in devices, including the broadest, most exciting lineup from Windows. Learn more at www.microsoft.com/convergence

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When it Comes to Optimizing Your Predictive Dialer, Customization is Key

If companies want to make the most of their employees’ time and energy when it comes to customer service, a predictive dialer can be an extremely useful tool. However, merely having access to or utilizing a predictive dialer doesn’t necessarily guarantee success. It’s important to make sure that this tool isn’t used as a substitute for the customized service experience...
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