Enhanced Email Editor in Microsoft Dynamics Marketing

Enhanced Email Editor in Microsoft Dynamics Marketing

Enhanced Email Editor in Microsoft Dynamics Marketing

Have a look at this video to see how the new enhanced email editor in Microsoft Dynamics Marketing allows marketing professionals to create email messages easily without knowledge of HTML or other technical skills.   For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx, and http://go.microsoft.com/fwlink/?LinkId=394323.

By Vocalcom

Study Shows Social Media on the Rise in Contact Centers

As social media use continues to grow amongst consumers, call centers are no longer able to sit back and watch. Although social media was reported to be a lower priority this year in terms of call center solutions, a recent study by Deloitte Consulting indicates that this is no longer proving true. In fact, its use in the contact center...
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