EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

Natalie Speers, founds of Social Ally Consulting, creates an EPIC #ALSIceBucketChallenge video! Please re-share and support ALS with us. www.socialallyusa.com

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What Moore's Law Has In Common with the Contact Center

For many contact center managers, the prospect of figuring out how best to utilize contact center agents in dealing with Facebook and Twitter messages and wall posts and direct messages can be a daunting task. It’s easy to fondly recall the days when e-mail was the new big thing that contact centers had to additionally manage. Now, today’s multi-channel call...
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