EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

EPIC Ice Bucket Challenge by Natalie Speers Founder of Social Ally

Natalie Speers, founds of Social Ally Consulting, creates an EPIC #ALSIceBucketChallenge video! Please re-share and support ALS with us. www.socialallyusa.com

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Workforce Optimization: A Winning Strategy for Brand Success

While employees are the critical backbone of every company, customer service agents are the human connection between a brand and its customers. Entrusted with delivering excellent service and serving as brand representatives, customer service agents bear the important task of giving brands an authentic, empathetic voice with great skill and professionalism. Given the demanding pace of contact center life, agents...
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