Episode 11: Giving Back at Dreamforce

Episode 11: Giving Back at Dreamforce

Episode 11: Giving Back at Dreamforce

The salesforce.com 1:1:1 model is alive at Dreamforce. And in the spirit of giving, there’s more than ever to help non-profits during all four days.

By Vocalcom

Your Customers Aren't All in One Place - Neither Should Your Call Center

Companies vary in size and specialization, but for so long, one thing remained the same – their customer approach. Now, customers have a number of possibilities for contacting a business thanks to advanced call center solutions. These touchpoints – video, Web chat, e-mail, social media, mobile and more – can be implemented by virtually any company looking to strengthen its...
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