Episode 12: Dreamforce Campus Highlights

Episode 12: Dreamforce Campus Highlights

Episode 12: Dreamforce Campus Highlights

Get the most out of your Dreamforce experience. Learn all the ins and outs of the campus from Community and Industries zones to the Customer Company Showcase. Guests: Michael Peachey, Sr. Director, Solutions Marketing, salesforce.com Karin Flores, Sr. Director, Strategic Events, salesforce.com Maria Pergolino, VP Marketing, Apttus Adam Seligman, VP, Developer Relations, salesforce.com Host: Julie Liegl, Dreamforce Conference Chair, salesforce.com with Marissa Kraines, Sr. Manager, Strategic Events, salesforce.com

By Vocalcom

Empowering Customers to Become Brand Advocates

When companies deliver an excellent customer service experience, sales improve and loyalty is often won. The savvy company, however, will never lose sight of providing an optimal customer experience and strive toward an additional goal: turning those satisfied customers into true brand advocates. In today's omnichannel world, customers have more power than ever before with their freedom to voice concerns...
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