Episode 14: Social Dreamforce

Episode 14: Social Dreamforce

Episode 14: Social Dreamforce

Get the social scoop on Dreamforce—from social media to partner parties to the best places to eat in San Francisco with all of your new friends.

By Vocalcom

Troubleshooting the Current Customer Service Experience

Those entrenched in the customer service space are always looking forward to the next best way that consumers can be helped and assisted. Having said that, let’s take a look at some of the ways that problems in the customer service experience can be addressed and any future mishaps that can be avoided. Implement a Multi-channel Customer Service Experience It’s...
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