Episode 9: Sales, Service, & Marketing at Dreamforce

Episode 9: Sales, Service, & Marketing at Dreamforce

Episode 9: Sales, Service, & Marketing at Dreamforce

Episode 9: Sales, Service, & Marketing at Dreamforce

By Vocalcom

How Strong is Your Customer Loyalty Program?

How well do you know your customer-base? Consider if you know their true behaviors and instincts. How about what makes them tick or what drives them to stick around? While many think that price is the main cause for customer churn, the actual culprit is overall poor customer service – something that the right call center software can help fix....
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