ERP Conversation Live! Webinar: Embracing Dark Cockpit Principles

ERP Conversation Live! Webinar: Embracing Dark Cockpit Principles

ERP Conversation Live! Webinar: Embracing Dark Cockpit Principles

Christian Pederson, Microsoft GM, Dynamics Enterprise Application and Services, discusses real-world examples to illustrate 5 key areas where Microsoft’s investments in usability have helped maximize the ROI of the customer’s Microsoft Dynamics AX investment. Rebecca Wettemann, founding partner with Nucleus Research, will highlight the three Dark Cockpit principles of simplification, automation and focus. For more information, visit www.dynamicscafe.com.

By Vocalcom

Telemarketing Agents: We Need to Talk

The history of telemarketing includes more than a few scripted conversations. This seemed fine in the 1960’s, when interaction was either about talking in person or occasionally over the phone, but in 2013, people are constantly communicating over e-mail, text, Facebook message, Twitter direct message and a host of other options. In fact, last year, 64 percent of B2B companies...
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